Small Business Website Maintenance
People Think It Is…
What WE KNOW It Is
“Stop worrying about your WordPress site. I’m Ben Kemp, and I’ve spent 20 years keeping NZ small business websites fast, secure, and ranking. Explore our simple, all-in-one website maintenance plans starting from just $39.”
Affordable website maintenance services & support
As a website maintenance specialist with over 13 years of full-time WP management experience, I’ve seen the web environment change dramatically—especially in the past 3 years. It’s no longer enough to just have a website; you need a strategy to keep it secure, keep it fast, and keep it functional! In 21 years of working with WordPress design, redesign, and SEO, I’ve seen countless business owners treat website maintenance as a reactive chore—something they only think about when their site breaks. The truth is that a proactive approach to website management is what makes the difference to your uptime. If your website is “mission-critical” to your business, you need to be proactive.
When it comes to affordable website management services & web support packages, an ounce of proactive site maintenance and prevention is always better (and less expensive) than a pound of cure.
You can have your own “Professional Webmaster” for $39 per month!
Annual WordPress Website Management Plans
Professional care for your digital presence
- Monthly Updates: WP, Plugins & Themes*
- Daily Database & Weekly Files Backup
- Wordfence Security & Firewall
- Malware Scans
- 50% off Hack/Malware Removal
- Basic Speed Optimisation#
- Content Updates & Edits
- Technical Support via Email
- 30 Minutes Extra Support*
- Everything in Small WP Plan
- Staging Site: as/if required
- Help Desk Service for Staff
- Support Tickets
- Handle Hosting & Plugin Support Issues
- Uptime Monitoring
- Google Search Console Monitoring
- Monitoring AHREFS project
- Monthly Website Technical Audit
- 90 Minutes Extra Support*
- Everything in Small & Company Plans
- Weekly Updates: WP, Plugins & Themes*
- Staging Site: Live Update Testing
- Advanced Speed Optimisation#
- Twice Daily DB & Daily Files Backup
- Monitoring Search Rankings
- Monthly AI Analysis of Audit Logs
- ROI Focus via Speed & Technical SEO
- Monitoring Firewall logs for DDoS
- Revising Security Rules for DDoS
- 180 Minutes Extra Support*
Important Notes
- * Monthly payments are available but there may be an initial setup fee.
- # DDoS Mitigation Services – I can provide Cloudflare security rules implementation for “attack relief”, and caching rules implementation to improve load speed and reduce your origin server load.
- * WP Theme Updates: except if your theme is wildly out of date and no longer has developer support. In which case you may need a website redesign.
- # Speed optimisation: starts at basic page caching, extends to persistent object caching, opcache, asset cleanup, minimising unused CSS and Javascript, image optimisation and conversion etc…
- * Monthly Technical Audit: “Website Auditor” software analysis of page content, load speed, and Google Search Console data to identify issues.
- * Extra Support Time: for resolving any current issues, research, audits, analysis, or features.
Web Maintenance NZ
A “WordPress Website Maintenance Package” includes daily checks for software updates to WP core, Plugins and Theme files. Backups are done daily for databases & weekly for file backups with off-site Cloud storage. Fast backup restores are done in emergency situations!
Content Editing & Additions
I take care of all the fiddly little changes; phone numbers, addresses, and minor text editing. Need a photo added to a gallery or a new Gallery? I can also take care of image replacements and image optimisation for faster page load speed. Addition of new pages, including an addition to navigation…
Website Security – DDoS & Botnets
Robust website security is a complex process covering the hosting account and the web application software. Robust brute force login security + secure password enforcement is advised. To that, I can add Cloudflare DDoS firewall protection from botnets and hacking scripts.
WordPress Tech Support
Get targeted technical support services for your website. If something breaks, I will determine the cause and do repairs as soon as possible. Troubleshooting software and plugin updates and web hosting/server issues. I can also assist you in finding better hosting and help you with website migration…
How our web support services work…
Once you sign up for a WordPress Management Package or any of the other packages we offer, there are a series of stages in the process of securing your website and enhancing its performance.
We do a full website audit of the WordPress installation and the hosting account and assess issues such as:
- Security
- Backups
- Page Load Speed
- Problematic plugins (expired, out of date, resource hungry etc.
We provide you with a full website audit document will be sent to you for:
- Your information and records…
- And for your approval before we touch anything!
You review and approve the changes before any work is done…
The first priority is implementing robust security, if its not already in place.
The second task is ensuring all plugins are appropriate and suited to the task they’re supposed to perform. In almost all cases this area needs work – obsolete plugins, or 3 plugins used when one good plugin would do better job on all 3 tasks.
Major Steps = Backups
Before and after each major step – such as a WordPress update, or a major plugin update such as Woocommerce, we do a Full Backup before proceeding, and another after its successful completion. The objective is to always have a Restore point…
Once the site is secure and all plugins are updated, we proceed with load speed optimisation.
Once the site is all in order, we set the known robust plugins and design themes to “Auto-Update” so that when new releases are available, they are applied.
We provide ongoing WordPress technical support, advice and assistance as/if required throughout the maintenance plan period.
We install a monitoring plugin (ManageWP) and run that daily to check for any components on your site that are out of date:
- WP language translation file updates.
- Woocommerce database updates.
- Any plugins & themes that have not been updated.
As always: “An ounce of prevention is better than a pound of cure!”
Why should you work with me?
I’VE BEEN A PROFESSIONAL IT CONSULTANT SINCE 1994
Optimisation & Protection
Your WP website will be optimised for page load speed with caching & compression tools, shielded by a robust Web Application Firewall, Login Protection and Backup and Restore apps. Advanced DDoS protection services are available.
Expert Technical Services
A specialist in WordPress website technical support, I work hard to keep your site operational round the clock. To minimise website threats, I make security and software checks daily, and immediately apply updates.
About Me
A freelance IT consultant since 1994, I’ve specialised for more than a decade in WordPress web design services. I have 20+ years of experience in website technical support, security and web site maintenance.
Cloudflare DDoS Mitigation & Protection Services
Due to the significant increases in botnet attacks on NZ websites, I’ve added a Cloudflare DDoS mitigation & prevention option to my services lineup. This isn’t a magic bullet style “set and forget” plugin; it’s an active botnet defence system backed by my 30+ years of technical IT experience.
- Cloudflare free plan 5 DIY Security Rules to protect your website.
- Read our March 2026 DDoS & Botnet Attack Report.
- If this is new territory for you, read All About DDoS – The FAQ
