Website Maintenance FAQ

The response time is usually minutes within working hours. I work from home, so I can’t really escape work.

Even if I’m having a day off, I still check my email at very regular intervals throughout the day.

I’m available 7 days per week until late evening. 

Email is the preferred communication method as it is fast and reliable, and above all, it creates an audit trail of who said what and when, etc. It is easy to refer back to, and to communicate with multiple people as/if required.  

• I do have a contact phone number.
• But the telephone tag issue is always frustrating. 
• And I usually turn my phone off when I’m in the midst of disasters and complex tasks because I cannot afford interruptions in a crisis.

In my experience, if I do an audit at the outset and identify and resolve potential issues such as known troublesome plugins etc, most sites are trouble-free for years. So the short answer is no limits, within reason…

The $385 annual fee equates to approximately 4 hours input per year. I monitor all sites using a ManageWP console which streamlines the process. 

Any major changes to the site that potentially require hours of work need to be assessed and costed. That usually relates to design theme aspects. For example, if you’ve got a bespoke design without a child theme, and no theme updates or developer support, that’s an area I’m reluctant to include in the plan coverage.  

It’s the art of maintaining and promptly updating your software to ensure it is always up-to-date and secure, along with editing content. A well-maintained page ensures that your business avoids downtime and provides your online visitors with a positive user experience.

WordPress maintenance services are the monitoring of your site’s general health and functionality. Keeping everything up-to-date is essential for maximizing its functionality, and attracting and maintaining visitors.

This involves a number of responsibilities, including upgrading security software and plugin updates, adding new material, generating new and returning traffic, and ensuring the pleasure of your site’s users. While some of these topics are more time-sensitive than others, each will be discussed in depth in the following sections.

My fixed price website maintenance package pricing starts at:

• NZ$385 per year which is only $1.05 per day…

In addition to a maintenance plan, you will also have to pay;

1. The annual domain name registration fees as invoiced by your domain registrar
2. The hosting fees as invoiced by your hosting provider

Customers will typically leave your pages if they don’t function properly or are antiquated. It will provide a poor first impression of your company. If your site appears unprofessional, customers may assume that your company is equally as unprofessional.

Upkeep can affect the first impressions, SEO strategy, security, and sales of a firm. Whether you’re a business owner or starting a blog, you must ensure that when visitors land on your site, they immediately recognize the value of your site’s offers; otherwise, you risk losing them. This indicates that your capacity to control and maintain online attention depends primarily on the management.

However, if you neglect regular website management for too long, your site may suffer as a result. Pages will become sluggish, stop converting visitors into leads, maybe become infected with malware, and be hacked, generating problems for individuals who visit it. It could possibly cease functioning entirely.

Not keeping systems updated increases the likelihood of hacking due to insecure software, or site failure due due to incompatibilities in software versions. The risk of such downtime is high – loss of income, lost customer data etc. Avoid all the drama, get a management plan today!

Our comprehensive web maintenance plans will enhance security in multiple ways.
Hacking attacks cost global businesses billions of dollars annually. In addition to the expense of repairing the damage caused by hackers, you may lose clients who no longer trust your firm with their sensitive information.

Installation and management of a web application firewall (WAF) and brute force login protection security systems protect you from cyberattacks. Customers will feel more confident making transactions if you maintain your security safeguards.

Conversely, if you get hacked and have malware on your site, you will inevitably end up on multiple blacklists, and browsers like Chrome will display dire warnings to potential visitors! This has a major impact on your search engine optimisation performance as it kills your traffic and credibility!

Maintenance underpins SEO

Google may determine that your site is irrelevant if users frequently abandon it shortly after entering. This rise in bounce rate can result in worse rankings in search results, which means your site will receive less traffic. Persistent technical faults, security vulnerabilities, and an out-of-date design, structure, or content all lead to a decrease in rankings.