Contact the WordPress Management Agency

You are welcome to contact this WordPress management agency by using the contact form below, or;

If I am at my desk, you will get an instant response via Live Chat! I also answer emails immediately I see them arrive…

WordPress Website Maintenance Services Request
Please let me know exactly how I can assist…

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Wordpress Management Agency - WP Maintenance & Support

WordPress Management Agency Services

Our WordPress management agency services includes several WordPress Management Services packages & options, and services such as Hacking/Malware remediation, WP Tech Support Services and Core Web Vitals / Page Load Speed optimisation

How WordPress Management Services work…

WP Website Maintenance Services

Once you sign up for a WordPress Website Maintenance Package, there are a series of stages in the process to securing your website and enhancing its performance. These are explained in the tabs at left.

Website Security & Performance Audit

Once you sign up for a Website Maintenance Plan, the first thing we request are the administrator access details for your website. With that, the next action is to log in and assess the environment your site operates in. Here’s an example of what we look at:

Site Health: what does WordPress think needs fixing in its Site Health checks?

WordPress Security

Are the following issues addressed / implemented / mitigated?

  • Web application firewall
  • Brute Force Login protection
  • Security Headers
  • XML-RPC and the REST API

Backups: do you have a robust and fully automated backup mechanism in place? You need to regularly backup both files and data to secure, off-site Cloud storage.

Plugins: does the site have obsolete, duplicated and/or inactive plugins that constitute a security threat?

Themes: do you have reams of old themes installed? That’s a security threat…

Page Load Speed & Core Web Vitals Performance

Caching: do you have a reliable and effective mechanism for caching your site for optimal load speed performance?

Image Optimisation: are all images correctly sized and compressed? Or is the Media Library full of bloated images uploaded off a camera?

Hosting Settings

PHP: Is the correct (later & faster) version of PHP set?

Memory: Does WordPress have enough memory allocated to function well?

Caching: are opcache and memcached turned on?

PHP Variables: Is max_input_variables set high enough?

File Size Settings: is the Maximum Post Size / File Upload Size adequate and matched?

PHP settings can have a significant impact on both performance and security – negative for old versions and positive for updating to later versions. Most sites should be running PHP v7.4.

WordPress Management Agency Audit Report

This information is assembled into a document and sent through to you for:

  • your information
  • and for your approval before we touch anything!

Once you’ve read through the website technical audit document that outlines the issues, you then give us the ok to proceed with the changes we’ve recommended. The changes proposed will:

  • Make the site highly secure and resistant to external threats from hackers using various attack vectors and mechanisms.
  • Provide a fall-back / fail-safe position for your site and its contents. If ever there is a crisis involving the hosting, site developer and or designer etc, a full copy of the website is always available for recreation / restoration.
  • Ensure that the website loads as fast as is possible – within the constraints of the hosting platform and the design theme…

Once we have your approval of the recommended changes, the first steps are to:

  • Install Updraftplus Backups (Premium version valued at US$70)
  • Take a Full Backup (Files and Data) and store that in secure Cloud Storage (Dropbox)

That is done before we make any changes at all. This protects us from any issues that arise when updates begin. For example, if you have a theme or plugin that generates a critical error when WordPress is updated, or security plugins are installed.

Once we have a full backup safely stored off-site, we first tackle the security issues. There would be nothing worse than discovering that the site has just been hacked as we are beginning the process!

We document each step as it is carried out, and test the the site is still functioning as it should be.

Major Steps = Backups

Before and after each major step – such as a WordPress update, or major plugin update such as Woocommerce, we do a Full Backup before proceeding, and another after its successful completion. The objective it always have restore point…

Once the site is secure and all plugins are update, we proceed with load speed optimisation.

Website Performance Enhancement

Caching: This commences with installation of WP Rocket Cache (premium plugin, value is US$49 per year). Systematic, step by step configuration usually yields dramatic boosts to Google Page Speed Insights (core web vitals) scores.

Asset Cleanup: is compatible with WP Rocket Cache and extends improvement by removing a number of unnecessary WP functions. This reduces HTTP requests and speeds load times. Where a plugin is used on 1 page only, but loads code site-wide, Asset Cleanup can also force better behavior and prevent ode loading where its not needed.

Shortpixel Image optimisation: can be installed and apply “lossy” compression to all images site-wide, including thumbnails. It can also reduce dimensions to a pre-set maximum size. On a recent project filled with horrendously large images, Shortpixel reduced file sizes by an average of 91% and saved 1.74 GIGA-Bytes of disk space!

When we are done, we send you a WordPress management agency report of the works completed.

On completion of the recommendations from the initial Website Audit, we will send you an itemised report on what we’ve done, and what difference it has made.

This may include a “Before” and “After” screenshot of Google’s page speed insights tests etc.

At this point, you are welcome to point out any issues you note on the site:

  • Typos to be fixed
  • Addresses and phone numbers that need updating
  • Display quirks that don’t look right – sometimes caching can result is CSS not working as expected.

The WP Maintenance Housekeeping Continues

Once the site is all in order, we set the known robust plugins and design themes to “Auto-Update” so that when new releases are available, they are applied.

We install a monitoring plugin (ManageWP) and run that daily to check for any components on your site that are out of date:

  • WP language translation file updates
  • Woocommerce database updates
  • Any plugins & themes that have not updated

We provide ongoing WordPress technical support, advice and assistance as/if required throughout the maintenance plan period.

As always “An ounce of prevention is better than pound of cure!”

Last Updated on Saturday, July 2, 2022 by Ben Kemp

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